What Exactly Does Adequate Attention Mean?

Sourcing good ideas is hard. The challenge manifests when attempting to source ideas from within and even from a slightly larger group of people. In all such cases, optimizing attention along a sensory dimension can help.

First, a few basic ideas. Sensory attention employs the sense organs. Abstract attention on the other hand, is attention that is independent of sensory input. At any given point of time, you’re applying both cognitive processes to various degrees.

When we’re a part of a novel or challenging experience, our abstract attention isn’t a priority. Let’s say you’re getting ready for a presentation. On standing up and presenting out loud to an audience, you’re optimizing on your aural as well as visual attention. In other words, you’re paying attention to a feedback loop that’s not just inside your mind. If on the other hand, you’re putting together slides seated at your desk – you’re engaging the presentation in a more abstract sense.

Here’s the catch. Abstract attention alone isn’t as sustainable, or effective in introducing contextual breakthrough as sensory attention is. Anyone who’s experienced school in India will identify with a scenario where the teacher’s yelling out “pay attention to the blackboard!”

This makes for some simple and odd-sounding solutions possible.

Do you think it’s possible for a brick-building game such as LEGO to foster team and business building? Maybe even change success rates in an educational environment?

LEGO Serious Play (wikipedia) claims all of the above. Teams are encouraged to collaborate and create projected story lines of their business, team or any concept as a 3D LEGO model. As you build it out, you’re paying attention to your hands employing both touch as well as visual attention. In a collaborative environment, you’re also unconsciously reading body language and employing empathy.

Switching contexts, when brainstorming on a startup idea, its easy to disregard an idea as unworkable without actual customer data, or contextual input to show that it’s promising. It’s also easy to overestimate the value of an idea based on what you’ve seen or heard. The challenge with an infant idea is that it’s an abstraction with potentially many inner ideas that could be rearranged for greater effectiveness. What’s needed is resolution before decision. This is certainly an area where increasing sensory attention beyond the average business model framework or story map can play a role in encouraging deeper thought and better decision-making.

How We Lost Microsoft India

It’s rare to experience two very different perceptions around the same central idea, on the same day.

Those of us from Pune will remember that Microsoft India at one point (~ 1998) did consider setting up operations in Pune. This weekend I had two different conversations with colleagues of mine from Pune around Microsoft’s role in our eco-systems.

Both of them were well-educated individuals from different cultural backgrounds. I hope they’ll forgive me for using the content of our conversation here on my blog. But there’s an overarching purpose which our conversations illustrated. I happen to simply be the medium to have spotted the content of both these conversations.

My purpose of relating it here is to encourage thought around what is soil to a farmer?

One of them highlighted how important it was to bring products-led thinking and technology to India’s IT leadership efforts. He said, and I paraphrase – the work in Microsoft India, Hyderabad is hardly the kind that an IIT’ian would aspire to.

Without focusing on the truth or otherwise of this statement let’s move on to the next one.

The other one highlighted how sad it was that Pune lost out to Hyderabad in bringing Microsoft to India. He asked, what is it that we’re missing that Hyderabad has? We have the talent, educational institutions and so on.

In my own journey, I’ve travelled to the United States and studied, worked there in the hope that their culture will influence me enough to give up on any unnecessary habitual ways that I’ve acquired from the culture that I belong to. This is true of an ongoing trend of so many thousand students who make the journey every year.

I’ve also seen first-hand how brilliant migrants from tier-II, tier-III cities aspire for different lives in tier-I and metro cities of India.

For both of these migrants, their journey is essentially the same. Some stay, some don’t.

In order to build a product eco-system with self-belief, we’ll need many, many Satya Nadella’s who can find work to aspire to and in the process, find themselves in Pune. Of those many, perhaps one will build a Microsoft that Pune can call its own. Then both queries will be satisfied.