Asia disconnected

The boxing day earthquake off the cost of Taiwan impacted India’s connectivity in a drastic way. Latencies to every major US web site nearly doubled and remained at ~800ms for every round-trip.

Business Week Asia is covering the impact of the quake on the India, Taiwan, China and other South East asian countries. The story also covers how telecom operators began to gear up to re-route traffic and what difficulties they face.

Traditionally, since hosting services and bandwidth are cheaper and more reliable in the US compared to the rest of the world – Indian businesses picked data centers in the US over India.

The lesson drawn from the aftermath of the earthquake is of course that the Internet is fragile. If your target market is here in India, you ought to think about locating your content near here, or at least introduce enough redundancy in your systems to prevent such a freak accident from disabling your online access points.

After the earthquake off Taiwan’s southern tip at 8.30 pm on Boxing Day, the shifting seabed began to stretch some of the dozens of cable segment that run through it.

By lunch the following day, eight international cables had been severed in 16 places. As every Asian Internet user now knows, the prime role of those cables was to connect across the Pacific to the US, the largest single source of Internet content.

The result was Asia’s biggest ever loss of Internet capacity. Users were unable to access major US sites such as Google, Yahoo, YouTube and CNN.

Echoing a universally-held view, VSNL vice president of global transmission services Byron Clutterbuck said it was fortunate that the event occurred in one of the quietest periods of the year.

The disruption was less drastic for Indian-based VSNL, one of the world’s biggest owners of subsea capacity, which opened up a “back-route” to the US via Europe.

“We are fortunate we own a lot of capacity on other systems. The cost side is more internal – the opportunity cost,” said Clutterbuck.

He also dispelled the idea that satellite was a potential source of diversity, noting the latency on a 60,000-kilometer roundtrip and the much higher costs of satellite bandwidth.

But he complained that some carriers were exploiting the situation “to make a quick dollar,” charging up to five times more than the regular prices for bandwidth.

Broken Connections in Asia” – Business Week Asia.

Business Week is also running another story profiling the Bandwidth consumption trends in India. Most of it appears to be international – driven by Indian businesses which sell their services to the rest of the world. It does not appear as if any reduction in the cost of bandwidth can be passed back to the end-consumers at home. Indians will continue to pay the some of the highest rates for internet bandwidth. The trans-atlantic and trans-pacific routes are already at a premium.

Since early 2006, the Telecom Regulatory Authority of India (TRAI) has been pushing for amendments to the international long distance licenses so that more operators could enter the market. In mid-December the Indian government accepted the recommendations for the re-sale of bandwidth, allowing other players to access the cable landing stations owned largely by VSNL/Tata as well as Bharti and Reliance, which have smaller operations.

“There will be a price reduction in the cost of bandwidth, which will not only help bandwidth-dependent companies like call centers, business process outsourcing [BPO] firms, telecom and media companies compete with the global majors, but also make India one of the most bandwidth-competitive countries in the world,” says Amitabh Singhal, CEO of Telxess Consulting Services, a telecom analyst firm based in New Delhi.

Current bandwidth prices are as much as five times higher than on some international routes, according to industry sources, who add that once the directive comes into force, bandwidth prices could drop by 20%-25%.

“This will enhance competition in international private leased circuits through the entry of resellers, who will be non-facility based operators,” TRAI chairman Nripendra Misra, said while lobbying the government for a more liberalized approach.

India’s coming Bandwidth Boom” – Business Week Asia.

I wonder if the TRAI will at some point enforce a difference in cost for domestic bandwidth consumption (of which we have plenty) and international bandwidth consumption (not for the end-consumer, but for businesses)? Although cumbersome, but not impossible to implement, the hope is that the cost benefit will pass on from the local web businesses to consumers who will grow to be a sizeable segment in the future.

In retrospect, this thought looks a lot like a step in the wrong direction. The Internet by its very nature is independent of the geography and we must keep it that way. The real sore point is the lack of infrastructure, maturity, and expertise in the domestic bandwidth and hosting business. The fact that Indian internet consumers pay more for bandwidth overall, since most of the content the country (businesses and end-consumers) consumes is in the USA – is only collateral. An international bandwidth consumption tax cannot help sort this area out.

Bomb Scare in Boston


Adult Swim Ad in South Boston

Originally uploaded by Vanderlin.
The tiny LED sign below the overhead bridge in the picture caused a huge bomb scare in Boston on the 31st. The LED signs were promoting a Cartoon Network Show – “Aqua Teen Hunger Force” and had been put up in several cities including Los Angeles and Boston.

In the subsequent hours, the police issued bomb warnings, without evidence or an investigation, and shut down parts of the city. The warnings also resulted in wide-spread panic and chaos as major roadways were blocked.

On understanding the intent of these devices, the authorities began prosecuting the artists and the Cartoon Network.

Such are the times we live in! I don’t think anyone in Mumbai would have taken much notice of the device. I could be wrong.

BlackBerry Internet Service is a hit with T-Mobile

Trends are clearly indicating a device with data (connectivity) is just as precious as a device with voice for many different reasons!

T-Mobile customers in the US are trading up from ordinary phones to the BlackBerry pearl. The BlackBerry Internet Service is a primary driver of this trend. It allows users to receive their personal e-mail instantaneously on their handhelds. It is very easy to setup and works well with GMail, Yahoo! and other free e-mail providers.

How repeatable is this trend in India? Yesterday, as I walked with the crowds in Mumbai, I could not help notice the number of folks who were carrying data-enabled handsets, for example – the Nokia 6030, 6230 and so on. I promise more on that later. It looks like there is a sizeable customer segment just waiting for the right spark to flip the demand for mobile data services.

At the Dadar ST bus stand – vendors (street) were selling cheap versions of mobile FM receivers with headsets. This is an oh-so obvious prediction – Mobile Entertainment, Television, Movies will be the next big wave to carry mobile data services into India. Perhaps not e-mail.

Bollywood films are now a click-away.

Regional content to drive rural mobile market.

3G GSM Summit Held in Mumbai with a Focus on Ecosystem around Mobile Value Added Services.

BlackBerry pearl proves consumers want smartphones – Fast Company.

T-Mobile has this to report about it’s BlackBerry Pearl users:

  • Nearly 3 out of 4 T-Mobile customers who upgraded to a BlackBerry Pearl traded up from a regular phone, rather than another converged device.
  • The majority of T-Mobile customers using the BlackBerry Pearl are using it for personal e-mail rather than staying connected to corporate servers.
  • Approximately 80% of all T-Mobile Blackberry Pearl customers to date have signed up for BlackBerry Internet Service only, to take advantage of personal e-mail accounts like gmail, Yahoo! mail, etc. (rather than Blackberry Enterprise Service for corporate e-mail).
  • 96% of T-Mobile Pearl customers send personal e-mail from their device weekly.

More trends on Sukshma.

TeamOn.com

Some time this year, the plug was finally pulled on the web service TeamOn.com. The service was backed by web startup TeamOn systems and a competitive, fast-paced team in its peak years 1999 – 2002. I joined them fresh out of college as a software developer with an overseas, outsourced team. TeamOn was acquired by RIM in August 2002, on the downside of the dot com blow out.

Do forgive the sentiment, this post is in remembrance. TeamOn was my first taste of startup life, business, and technology.

TeamOn had an e-mail aggregator way back in 2000 – users could aggregate their hotmail, AOL, MSN, CS2000, RPA, POP3, IMAP e-mail all in one teamon account. GMail has that feature in place now under “Get mail from other accounts”.

TeamOn had a hosted e-mail solution in place. You could have teamOn receive, store and send all e-mail for a domain you owned.

TeamOn also had virtual folders, conversations, document store and a bunch of other pretty cool features.

Here is a screenshot of a pretty old version.

Proto.in

Update: Here is a slideshow by Amit Ranjan covering all the companies present at Proto.in.

Day 1 – 20th Jan, 2007 – This was a day when a panel discussion took place between panelists like Mahesh Murthy of SeedFund, Ravi Narayan on Mentor Partners, Sulekha.com co-founder and CEO Satya Prabhakar and Atul Chitnis.
The panel dicussed many issues concerning entrepreneurs such as the lack of good ideas, lack of talent in India as well as the difficulty in recruiting employees for startups.

read more on WATBlog.

One blogger has deeper coverage of the event, replete with videos! Gokul Blog: Proto.in.

How to get your Windows refund

How to get a Windows Tax Refund” – Linux.com

If you buy a computer, you often pay for Microsoft Windows even if you didn’t ask for it and aren’t going to use it. This article shows you how to return your unused Windows license and get your money back, freeing yourself from the Windows tax.

I recently purchased a new laptop computer from Dell. As a GNU/Linux user and believer in Free Software, I knew from the start that I wasn’t going to run Microsoft Windows. Unfortunately, Dell didn’t offer this laptop with Ubuntu or a no-OS option, so I tried getting my Windows refund from Dell after the purchase. After working with customer service, I received a refund of $52.50. In the course of getting my refund, I found some techniques worked better than others. By knowing what works, you may be able to get your refund quickly and easily.

read more…